We want you to feel confident shopping with Nestmaia.

If there is a problem with your purchase, please contact our customer support team.

Return Eligibility  

Unless otherwise stated on the product page, eligible products may be returned within 30 days of delivery.

To qualify for a return, the product should generally be:

• Unused

• In its original condition

• In its original packaging

• Accompanied by proof of purchase

Certain products may not be eligible for return for hygiene, safety, personalization, or other reasons.

Starting a Return  

Before returning a product, contact:

[support@nestmaia.com]

Please include your order number and reason for the return.

Do not send products back without receiving return instructions.

Damaged or Incorrect Items  

If an item arrives damaged, defective, or different from what you ordered, please contact us promptly.

Provide your order number along with clear photos or video showing the issue.

After reviewing the information, we will provide an appropriate solution when applicable.

Refunds  

Once a return is received and approved, the refund will be issued to the original payment method.

Your bank or payment provider may require additional processing time before the refund appears in your account.

Shipping Costs  

Original shipping charges may be non-refundable unless required by law or the return results from an error on our part.

Return shipping responsibility will depend on the reason for the return.

For questions regarding returns, contact: